Frequently Asked Questions
Everything you need to know about your Richmond gear.
How long does shipping take for my AFC Richmond jersey?
Standard shipping typically takes 5-7 business days within the domestic US, while international orders may take 10-15 business days depending on customs processing.
What is your return policy if the fit isn't right?
We offer a 30-day return policy for all unworn and unwashed apparel. Simply ensure the original tags are attached to receive a full refund or exchange.
Are your products officially licensed merchandise?
Yes, all items in the Ted Lasso Store Richmond are 100% officially licensed, ensuring high-quality fabrics and authentic team branding.
How should I care for my 'Believe' hoodie to prevent fading?
To keep your gear looking fresh, we recommend machine washing cold with like colors and tumbling dry on low heat or air drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer bulk discounts for local football clubs?
We love supporting the spirit of the game! Please contact our support team directly for inquiries regarding bulk orders or group discounts.